General Information

Venue: Energy Events Centre
Queens Drive, Rotorua

Positioned at the edge of Lake Rotorua, the Energy Events Centre’s unique location within the picturesque Government Gardens provides extensive car parking and is also within easy walking distance of the retail precinct, accommodation, restaurants, cafes and spa facilities.

Car Parking
The Energy Events Centre provides extensive free car parking.

Childcare Services
The hotels reserved for the conference utilise external childcare services and will be happy to assist you with booking this service during your stay with them. Please check with the hotel you are staying at to organise further babysitting services during your stay.  

Rotorua enjoys a pleasant climate – plenty of sun in summer with crisp, clear days in winter.  The daytime temperature range in Spring is 13˚C – 21˚C, but this can drop significantly in the evenings.  It is best to bring plenty of layers as the weather can be changeable.

Dress Code
The dress code for the conference sessions is smart-casual.

In New Zealand all drivers, including visitors from other countries, must carry their licence or permit at all times when driving.  You will only be able to drive the same type of vehicles you are licensed to drive in your home country.  The common legal age to rent a car in New Zealand is 21 years.

240 volts, 50 hertz, with Australia/New Zealand pattern three-pin sockets.

Emergency Services
111 is the emergency number for Police, Fire and Ambulance.

Good and Services Tax (GST)
New Zealand has a 15% goods and services tax.  Overseas visitors cannot claim this back.  Some stores may waive GST if you show onward or return air tickets, or international shipment is arranged.

No vaccination certificates are required.  Public and private hospitals provide a high standard of treatment and care.  Medical services are not free to visitors.  Health insurance is recommended.

ANZCA, NZSA, the Organising Committee and the conference managers will not accept any liability for losses associated with the meeting. Delegates are advised to arrange their own comprehensive travel and medical insurance, including insurance for personal possessions and financial loss due to cancellation or postponement of the meeting.

The official language of the meeting is English.  Translation facilities will not be provided.

Mobile Telephones
New Zealand operates on a 900 or 1800 MHz network, as do most countries except Canada and USA.  Mobile telephones from these countries will not operate in New Zealand.  You can buy or rent a New Zealand compatible phone or SIM card upon arrival.

Postal Services
You can buy stamps and post items at Post Shops.  Stamps can also be purchased from stationers.  Look for red, black and white post boxes to post letters.

Privacy Act 1993 – New Zealand
A delegate list will be produced for the meeting including name, organisation and email address. It will be distributed to meeting attendees, sponsors and exhibitors in printed format, and provided to the ANZCA, NZSA or organisers of future meetings. Should you not wish your details to be included on the list please indicate when asked during the registration process.

Normal shopping hours from Monday to Friday are from 9am till 5pm. Some shops are open late on Thursday and Friday till 9pm.  On Saturday and Sunday most shopping malls are open normal shopping hours.

Trading Banks
Monday to Friday 9am till 4.30pm.

Telephone Directory Services
Most phone boxes require a phone card.  These can be bought at convenience stores and service stations.  Dial 018 for local directory assistance or 0172 for international directory assistance.

Time Zone
New Zealand Standard Time is 12 hours ahead of Greenwich Mean Time (GMT).  Daylight saving time (an advance of one hour per day) is observed from the end of September until early April.

Tipping and Service Charges
Tipping is not expected, but you may wish to tip for extra-special service or kindness.

Currently travellers from more than 50 countries do not require a visitor’s visa for stays of less than three months.  For further information about visas please visit

It is the policy of the meeting NOT to supply an “invitation letter”.  Upon payment of registration fees, each delegate receives a registration confirmation letter and receipt of payment.